Launching a new website can often feel a bit scary… after all, it is your brand’s virtual home!

In this post, I’m telling you all of my website must-haves (and definitely-must-NOT-haves) so you can launch your site with confidence. Keep reading for all of my website copy do’s & don’ts!

DO: Speak directly to one person.

Your ideal client, to be specific. You know what they say… you can’t be everything to everyone. And if you try too hard to cater to an audience that’s too wide, you’ll miss the opportunity to connect with the people you really care about and actually want to work with.

DON’T: Forget to protect yourself legally.

Including your Privacy Policy and Terms and Conditions pages is a website nonnegotiable. These pages might not sound sexy, but you need them.

These documents help you legally cover your ass when it comes to things like collecting IP and telling your users what they are and are not permitted to do on your site. (It’s illegal not to include them!)

There are plenty of places you can purchase a template drafted by an attorney online, which will ensure that you’re absolutely protected. Click here to shop *my* recommended attorney-drafted templates — and use code ‘BTLCOPY’ for 10% off.

DO: Include lots of calls to action.

You may feel like the next step is clear to you user, but you can never be certain that they’ll be able to infer what to do once they land on your site. It may be abundantly clear to you, but the cardinal rule in launching a new website is always to make everything abundantly clear.

You want your call-to-action to be painfully obvious for the customer. Don’t let hot leads slip away by forgetting to tell them what to do with their interest!

TIP: Download my FREE call-to-action master list for 100 CTA ideas!

DON’T: Forget to customize your 404 error page.

This is the easiest way to spot a DIY website, and adding a bit of customization can turn the otherwise annoying situation of finding a broken page into an opportunity to connect with readers. Click here to see what a customized 404 error page looks like.

DO: Add an About page (even if you don’t think you have much to say about yourself!)

About pages are the most visited web pages on the Internet, but yet some business owners feel like they don’t need to add them.

As a website copywriter, I’ve probably visited thousands of websites with an analytical eye, and the best websites always have a dedicated place to tell their readers about their story. People are inherently curious, and they always want to know more about the owner behind the business.

Now, I completely understand that writing your About page can be difficult. Talking about yourself can feel so weird! Begin with your “I help X do X” statement, and experience, and throw some relatable facts about you or your brand into the mix to foster a connection.

DON’T: List your resume on your About page.

You wouldn’t introduce yourself and immediately list your credentials on a first date, so you shouldn’t do it on your About page.

While the goal of your website copy is of course to sell your products or services, you should do so in a manner that also fosters a connection with your ideal clients. If they wanted to read about the details of professional and educational background, they’d stalk you on LinkedIn.

Depending on your industry and the nature of your business, there is a place for this type of information on an About page, but it should always be secondary to introducing yourself as an actual human, and never be painstakingly described at length.

TIP: Check out my web copy page for a full list of my blogs about “About” pages (or just stalk mine — I dedicated to my entire About page to teaching you how to write yours).

DO: Familiarize yourself with best practices for search engine optimization

What’s the point of having great website copy if no one can ever find you? When you ignore SEO, you decrease your chances of dream clients landing on your site.

At the very least, make sure your website loads fast enough (on desktop and mobile), is set up on google search console, and has H1 headlines, unique title tags and meta descriptions for each individual page, and one keyword that you focus on per page.

Side note: if you want to learn more about how to optimize your website for SEO & write keyword-rich copy that doesn’t sound robotic, check out my SEO x Copy Workshop taught with SEO expert Mariah Magazine!

DON’T: Publish without proofreading!

Before you make a new site (or any changes to an existing site) public, make sure all of the links work, all of the copy is free of grammar and spelling mistakes, and that everything is final, formatted, and perfect.

Now, promise me you’ll refer back to this post next time you’re updating your site! And, of course, if you decide website copy is a bit too intimidating to remain a DIY project, check out my website copywriting services!

DO: Seek help with your website copy — even if you’re DIYing it for $0.

You don’t have to write your website copy by completely winging it! You can literally DIY your entire website copy project using JUST the free posts on my blog and in my newsletter.

Here’s where I’d start if I were using BTL resources to write my website copy:

• FREE: browse the web copy page & stalk the most helpful blog posts there
• FREE: subscribe to my newsletter where I share one marketing tip, once a week
• FREE: download my ‘new website checklist’ so you can be sure you don’t miss anything

& if you’re looking for more support, I can also help you with some more in-depth resources, like:

WEBSITE COPY TEMPLATE: Easily write your own website copy with the help of my template! It comes with SEO support and copywriting basics tips so (unlike other web copy templates…) you can DIY while getting the basic website copy education you need to write a GOOD website, instead of just filling in blanks and Frankensteining boring template copy together.

WEBSITE COPY COURSE: My self-paced website copywriting course is THE most comprehensive (and the easiest to follow) website copy course on the Internet. It makes writing every page of your site simple — it comes with very specific how-to’s AND a ridiculous amount of examples — so that you’re no longer filled with dread when you’re drafting.

WEBSITE COPY EDITING: If you’re almost done with your site but you want to make sure it’s perfect before you publish, you can hire me to edit it for you! That way, you’ll be certain you’re putting your best foot forward (and that your site will actually WORK).

WEBSITE COPYWRITING: Don’t feel like writing your website copy on your own at all? Hire Website Girl to do it for you!

Long story short: if you’re looking for support with your website copy, you’re in the right place.